Privacy Policy — How hn777 Protects Your Data

1Who This Policy Applies To

This Privacy Policy applies to all users of the hn777 website at hn777.onl and the hn777 mobile application. It covers data collected during registration, account use, deposits, withdrawals, gaming activity and any communication with our support team.

By registering an account on hn777, you acknowledge that you have read and understood this Privacy Policy and consent to your personal data being processed as described. If you do not consent, you should not create an account or use the platform.

This policy is written primarily for users in Pakistan. Data processing practices described here are designed to serve the needs of Pakistan-based users, including the handling of PKR transactions through local mobile wallet providers.

2What Data We Collect

hn777 collects the following categories of personal data:

• Identity data: Full name, date of birth, CNIC details (when required for verification).
• Contact data: Pakistan mobile number, email address.
• Payment data: JazzCash mobile wallet number, Easypaisa account details, Raast ID, bank account number and name (for bank transfers and card transactions). We do not store full card numbers — card payments are tokenised through the payment gateway.
• Transaction data: Records of all deposits, withdrawals, bonuses credited and gaming transactions including bet history and game session records.
• Technical data: IP address, device identifier, browser type, operating system version, session timestamps and connection logs.
• Usage data: Pages visited, features used, games played, time spent on platform sections.
• Communication data: Messages sent to our support team, feedback submitted and any other written or verbal communication with hn777.
• Preference data: Responsible gaming limits you have set, favourite games, notification preferences.

3How We Collect Your Data

hn777 collects data through the following means:

• Directly from you: When you register, complete identity verification, make a deposit or withdrawal, contact support or update your account settings.
• Automatically: When you browse the website or use the app, we collect technical and usage data automatically through cookies, server logs and analytics tools.
• From payment providers: JazzCash, Easypaisa, Raast and bank transfer providers may share transaction confirmation data with hn777 to verify deposits and withdrawals.
• From game studios: Third-party game providers may share session and outcome data to support dispute resolution and responsible gaming monitoring.
• From fraud and identity verification services: Where you are asked to verify your identity, data may be cross-referenced with third-party verification databases.

4Why We Use Your Data

hn777 uses your personal data for the following purposes:

• Account management: Creating and maintaining your account, processing login requests and keeping your profile up to date.
• Identity and age verification: Confirming that you meet the 18+ age requirement and verifying your identity before processing withdrawals or at any point required by internal policy.
• Processing payments: Executing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer.
• Platform operation: Delivering the gaming experience — sports betting, slots, fish games and live casino — and resolving any technical issues or disputes.
• Fraud prevention and security: Detecting suspicious activity, preventing multiple accounts, identifying payment fraud and protecting the platform from misuse.
• Responsible gaming: Monitoring usage patterns, enforcing self-set limits and supporting the responsible gaming tools available in your account.
• Communications: Sending account-related notifications, transaction confirmations, bonus alerts and — where you have consented — promotional communications about offers and events.
• Legal compliance: Meeting any legal or regulatory obligations applicable to the platform's operations.

5Payment Data and PKR Transactions

Because hn777 is a PKR-native platform serving Pakistan users, payment data handling is a core part of our data processing. Here is specifically how we handle financial information:

• JazzCash and Easypaisa: We store your registered mobile wallet number to process deposits and withdrawals. We do not have access to your JazzCash or Easypaisa PIN or account password. Transactions are initiated through the respective provider APIs.
• Bank transfers: Your bank account name, account number and IBAN (if applicable) are stored to process withdrawal requests to your bank. These details are used only for outgoing transactions from hn777 to your account.
• Transaction history: All PKR deposits and withdrawals are logged in your hn777 account history. These records are used for your reference, for dispute resolution and to meet our internal record-keeping requirements.
• Card payments: If you deposit via a debit or credit card, hn777 does not store your full card number. Cards are tokenised through the payment gateway provider. Only the last four digits and card type are visible in your account.

6Sharing Your Data with Third Parties

hn777 does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment providers: JazzCash, Easypaisa, Raast, banks and card processing networks receive the data necessary to execute your transactions.
• Game studios: Third-party game providers receive session data needed to deliver the game and support dispute resolution.
• Fraud prevention and identity verification: Where required, data may be checked against fraud databases or identity verification services.
• Technical service providers: Hosting, analytics, security and customer support software providers who process data on our behalf under strict data processing agreements.
• Law enforcement and regulatory bodies: Where required by applicable law or in response to a valid legal request, we may disclose personal data to authorities. We will notify you if legally permitted to do so.

All third parties who process data on behalf of hn777 are subject to contractual obligations to handle that data securely and only for the purposes for which it was shared.

7Cookies and Tracking Technologies

hn777 uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small text files stored on your device by your browser when you visit the site.

The types of cookies used on hn777 include:

• Essential cookies: Required for the platform to function — including keeping you logged in, maintaining your session and processing bets. These cannot be disabled without affecting core platform functionality.
• Functional cookies: Remember your preferences such as language settings, game favourites and responsible gaming limits.
• Analytics cookies: Collect anonymised information about how users navigate the platform — which pages are most visited, where users drop off — used to improve the platform experience.
• Security cookies: Help detect and prevent fraudulent activity and protect your account from unauthorised access.

You can control non-essential cookies through your browser settings. Note that disabling essential cookies may prevent you from logging in or using core platform features. hn777 does not use third-party advertising cookies or tracking pixels for external advertising networks.

8Data Security

hn777 implements technical and organisational measures to protect your personal data against unauthorised access, loss, theft or misuse. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security).
• Encryption of sensitive data at rest, including payment credentials and identity documents.
• Access controls ensuring that only authorised staff can access personal data, and only to the extent required for their role.
• Regular security assessments and penetration testing of the platform.
• Two-factor authentication options available to users for account login.

While hn777 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials — username and password — private and secure. Do not share your password with anyone. hn777 staff will never ask you for your password.

9Your Data Rights

As a user of hn777, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data hn777 holds about you. We will provide this within a reasonable timeframe.
• Right to correction: If any personal data we hold is inaccurate or outdated, you can request that we correct it. Some data — such as account name or date of birth — may require identity verification before changes are made.
• Right to deletion: You can request that we delete your personal data. This right is subject to our legal obligations — for example, we are required to retain financial transaction records for a defined period after account closure.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we process your data — for example, while a dispute about its accuracy is being resolved.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to object to marketing: You can opt out of promotional communications at any time via account settings or by contacting support.

To exercise any of these rights, contact us at [email protected] with your registered mobile number and the specific request. We will respond within 30 days.

10Children's Privacy

hn777 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that an account belongs to an underage user, we will immediately close the account, void any activity and delete all associated personal data.

If you are a parent or guardian and believe that a minor has created an account on hn777, please contact us immediately at [email protected]. We take underage access seriously and will act on all such reports promptly.

11Data Retention

hn777 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The general retention periods are:

• Active accounts: All personal data is retained for the duration of your account.
• Closed accounts — identity and registration data: Retained for two years following account closure.
• Closed accounts — transaction and financial data: Retained for five years following account closure to meet financial record-keeping standards.
• Technical and usage logs: Rolling retention of up to 12 months.
• Support communications: Retained for three years from the date of last interaction.

After the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with your identity.

12Marketing Communications

With your consent, hn777 may send you promotional communications about bonuses, PSL match-day offers, new game launches and platform updates. These may be sent via SMS to your registered Pakistan mobile number or by email.

You can opt out of marketing communications at any time:

• Through your account notification preferences.
• By contacting support at [email protected] and requesting to be removed from marketing lists.

Opting out of marketing does not affect transactional communications — we will still send you account-essential notifications such as deposit confirmations, withdrawal status updates and security alerts.

13Changes to This Privacy Policy

hn777 may update this Privacy Policy from time to time. When changes are made, the "last updated" date at the top of this page will be revised. Where changes are significant — for example, if we add a new category of data collection or change how existing data is used — we will notify registered users via their registered contact details where reasonably practicable.

Continued use of the hn777 platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you are always aware of how your data is being handled.

14Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data is being handled, please contact us:

• Email: [email protected] (plain text — copy the address to contact us; this is not a clickable link)
• Response time: Privacy-related requests are responded to within 30 days.
• Subject line guidance: Please include "Privacy Request" or "Data Deletion" in your subject line so your email reaches the right team quickly.

For questions specifically about responsible gaming tools — deposit limits, loss limits or self-exclusion — visit the Responsible Gaming page or contact support with "Responsible Gaming" in the subject line.

For general platform questions, the FAQ page covers most common topics including account setup, payments and bonus terms.